Shipping & returns

The policies below are placeholders pending your confirmed details (Q7, Q8). Replace before launch.

Where we ship

Shipping destinations and restrictions are pending confirmation (Q7).

Shipping costs & handling times

Costs and handling times are pending confirmation (Q7).

Returns & refunds

Return, refund, and damaged-shipment policies are pending confirmation (Q8).

Cancellations

Because payment is manual via Zelle, cancellation requests should be emailed to support@xelolabs.example as soon as possible. Orders already paid cannot be cancelled unilaterally; refund handling is pending confirmation (Q8, Q9).

Payment

We accept manual Zelle payment to enoe@topshelfconsult.com. Fulfillment begins only after we verify receipt. See our FAQ for details.